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We read everything that comes in and reply to support questions within two working days. COMPANY piBits AI Solutions Pvt Ltd Noida, Uttar Pradesh, India EMAIL Support, billing, privacy and legal: deploy@pibitsai.com For anything about a charge, a refund, or cancelling your subscription, please write from the email address on your account so we can find it quickly. FOR BRANDS AND RETAILERS If you want your products considered, use the "For Brands" tab on the site. Submissions go through the same human review as everything else, and paying us does not buy a recommendation — we say so publicly because we mean it. A NOTE ON WHAT WE CAN HELP WITH We are a research service, not a retailer. We do not sell, ship, or handle any product. If your question is about an order you placed — where it is, what arrived, a refund or a return — that has to go to the retailer you bought from. We have no access to their systems and cannot act on your behalf.